Last Updated: September 04, 2025
At ZapperMart, we strive to ensure customer satisfaction with every order. Our Refund Policy outlines the conditions under which refunds may be requested for purchases made through our platform. Please review the specific vendor’s refund policy, as they may vary.
Non-Delivered Orders: If your order is not delivered within the estimated delivery window due to an error by ZapperMart or the vendor, you may be eligible for a full refund.
Damaged or Defective Products: If you receive products that are damaged, defective, or not as described, you may request a refund or replacement, subject to the vendor’s policy.
Incorrect Orders: If you receive an incorrect item due to an error by the vendor or ZapperMart, you are eligible for a refund or replacement.
Perishable Goods: Refunds for perishable items (e.g., fresh groceries or food) are subject to inspection and approval by the vendor, as these items may not be returnable due to health and safety regulations.
Contact Us: Submit a refund request within 7 days of receiving your order by emailing info@zappermart.com or calling 7877422422. Include your order number, reason for the refund, and any relevant photos (e.g., for damaged items).
Vendor Review: The vendor will review your request and may require the return of the product (if applicable). Return shipping costs, if any, will be determined by the vendor’s policy.
Processing: Approved refunds will be processed within 7-10 business days to the original payment method. Processing times may vary depending on your bank or payment provider.
Items marked as non-returnable by the vendor (e.g., certain perishable goods or custom orders).
Products damaged due to improper handling by the customer.
Orders cancelled after dispatch (see Cancellation Policy below).
For refund-related inquiries, reach out to:
Email: info@zappermart.com
Phone: 9079551192
Address: 144, Swage Farm, Mohan Colony, Narendra Nagar, Jaipur, Rajasthan 302019
